FAQs
Frequently Asked Questions
About the Product
1. What is the Relieasy Heating & Massage Belt?
It's a portable, rechargeable belt that combines advanced graphene heating technology with vibration massage to relieve period cramps, lower back pain, and abdominal discomfort — anytime, anywhere.
2. How many heat and massage settings does it have?
It comes with 3 adjustable heat levels (122°F / 131°F / 140°F) and 3 vibration massage modes. You can use heat and massage together or separately, based on what feels best for you.
3. How long does the battery last on a single charge?
The belt is rechargeable via USB and provides several sessions of continuous use on a full charge, so you're not tied to a wall outlet.
4. Can I use heat and massage at the same time?
Yes! You can run both functions simultaneously for a more complete relief experience.
5. Is it safe to use every day?
Yes, it's designed for daily use. Just follow the recommended session duration and let it cool between uses if used multiple times in a day.
6. Can I wash the fabric cover?
The outer fabric strap can be spot-cleaned with a damp cloth. Please avoid submerging the device fully in water, as it contains electronic components.
7. Will it fit me? Is the waistband adjustable?
Yes, the waistband is adjustable to comfortably fit a wide range of body sizes.
8. Is it suitable for back pain too, or just period cramps?
While it's especially loved for period cramp relief, it also works well for general muscle tension, lower back pain, and everyday relaxation.
Ordering & Shipping
9. How long does shipping take?
Orders typically arrive within 3-7 business days from the date of dispatch.
10. Do you ship all over India?
Yes, we currently ship across India. If you have concerns about delivery to your specific location, feel free to reach out to us before ordering.
11. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS so you can monitor its progress.
12. What if my order is delayed?
While we work hard to ensure timely delivery, delays can occasionally happen due to courier or logistics issues. If your order is significantly delayed beyond the estimated window, please contact us and we'll help resolve it.
Payment
13. What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and other standard online payment methods available at checkout.
14. Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery on all orders across India, in addition to standard online payment options.
15. Is it safe to enter my payment details on your website?
Yes, our checkout is fully secured, and we do not store your card or payment details on our servers.